Contact us:

For questions related to your order:

  1. Go to the clickbank customer service site: https://www.clkbank.com/#!/
  2. Click Look Up Your Order.
  3. Enter two identifiers for your order:
    • Email Address – The email address you used when you bought the product. This field is required.
    • Order Number – The order number. This is included in receipt and rebill emails.
    • Last 4 of Payment Method – The last 4 digits of the payment method that you used for the order, such as your credit card.
    • ZIP – Your zip code or postal code.
  4. Complete the reCAPTCHA challenge.
  5. Click Go.
  6. Your order information is displayed.
  7. Find the order and click Order Details, Tech Support & Refunds.
  8. Details for that order are displayed.
  9. Click Get Support.
  10. In the type field, select the action you want to perform
  11. Select a reason for the action.
  12. Click Send.
  13. Your request is sent. It is processed within one business day unless you change it.

For product questions or other questions:

Critical Bench
Attn: Ryan Faehnle
PO BOX 17959
Clearwater, FL 33762

Email: support@fatlossactivation.com